Privacy Policy

1. Business Information

Gentsu Certificate Translation Co., Ltd. recognizes the proper handling of personal information as an important responsibility and establishes this Privacy Policy.

2. Compliance with Laws and Regulations

We comply with the Act on the Protection of Personal Information of Japan and other applicable laws and regulations, and we work to manage and protect personal information appropriately.

3. Collection of Personal Information

We collect personal information only to the extent necessary for our business. This may include names, addresses, phone numbers, email addresses, submitted documents, and other information necessary to provide translation services.

4. Purpose of Use

We use collected personal information to provide translation services, prepare quotations, perform contracts, respond to inquiries, provide service information, fulfill customer requests, comply with legal obligations, and provide recruitment information when applicable.

5. Management of Personal Information

We implement appropriate security measures to prevent unauthorized access, leakage, loss, alteration, or other risks involving personal information. After business use is complete, personal information is disposed of appropriately.

6. Provision to Third Parties

Except as required by law, we do not provide personal information to third parties without customer consent. Information may be provided when required by law, when necessary for outsourced business operations, or when necessary to protect life, body, or property and consent is difficult to obtain.

7. Disclosure, Correction, and Deletion

Customers may request disclosure, correction, or deletion of personal information held by us. We respond appropriately in accordance with applicable laws and regulations.

8. Use of Cookies

We may use cookies to analyze website usage and improve our services. Cookies do not directly contain personal information and may be used for service improvement and advertising based on website usage information.

9. Google Analytics

Our website may use Google Analytics to improve service quality. Google Analytics collects and analyzes visit information using cookies and similar technologies. The collected information does not include information that directly identifies a specific individual and is managed by Google under its privacy policy.

10. Contact for Personal Information

For inquiries or consultations regarding the handling of personal information, please contact Gentsu Certificate Translation Co., Ltd. at info@gentsu.jp or 03-6555-4384.

11. Changes to This Privacy Policy

We may review and update this Privacy Policy as needed due to changes in laws, regulations, or business operations. Changes will be announced on this website.

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